Privacy Policy

This legal text gives you details of how we collect and process your personal data through the use of our website normafranck.com, including any information that you can provide us through the site when you contract a service from us or buy a property, register to our newsletter or provide your contact information through the form enabled for this purpose.


By providing us with the data, we inform you that our services are not possible for those people that the regulations prevent them from giving consent, so when you send us the forms you guarantee that you have sufficient capacity to give consent.
Below we inform you about the data protection policy of: Mood Firm SL


Responsible for the treatment
Contact details of the person in charge:


Mood Firm SL, with CIF: B93521383 and address at Ramon Gomez de la Serna 23, local 10, 29602 Marbella Málaga and telephone: 696 630 192.


Email: contact@normafranck.com


Mood Firm SL, is responsible for your data. (Hereinafter us or ours).


What data do we collect?
The General Data Protection Regulation defines personal data as all information about an identified or identifiable natural person, that is, any information capable of identifying a person. This would not include anonymous or percentage data.

The personal data that could be collected directly from the interested party, will be treated confidentially and will be incorporated into the corresponding treatment activities, owned by Mood Firm SL.


On our website we can process certain types of personal data, which may include:

– Identity data: name and surname.
– Contact data: email and telephone.


We do not collect any data regarding special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical convictions, union membership, and information about your health, genetic or biometric data).


In the event that you are asked to collect personal data by law or according to the contracting terms between us and you refuse to provide them to us, we may not be able to carry out said contract or provide the service, and you must notify us in advance.


How do we collect your personal data?
The ways we use to collect personal data are:

– Through the form on our website, through our contact emails, by phone or postal mail, when:
– Request information about our products or services
– Contract any of our services
– Subscribe to any of our services, newsletters or publications


To ensure the quality of our portal, we have the right to reject any registration request or to suspend or cancel a previously accepted registration if we understand that it does not meet these requirements or any other law or regulation. If this occurs, we will try to state the reasons for our decision, but we cannot commit ourselves to do so in all cases.


– Through third parties: Google: analytical data or search data. Outside the European Union.


Purpose and legitimacy for the use of your data

The most common uses of your personal data are:


– For the formalization of a contract between Mood Firm SL and you.
– When you consent to the processing of your data
– When we need them to comply with a legal or regulatory obligation
– When necessary for our legitimate interest or that of a third party


The User may revoke the consent given at any time by sending an email to contact@normafranck.com or consulting the section on exercise of rights below.